Protecting the privacy of data about you is a responsibility we take
very seriously.
We understand your data is personal, and it is important to you that
we keep it confidential. The practices and procedures we have to protect
the your data are rigorous and thorough.
This notice describes the privacy policy
of Thrivent Financial for Lutherans,
Thrivent Mutual Funds, Thrivent
Investment Management Inc., Thrivent
Financial Investor Services Inc., Thrivent
Insurance Agency Inc., Thrivent Asset
Management LLC and Thrivent
Property & Casualty Insurance Agency,
Inc. It also explains the types of data
about you that we collect and disclose,
with whom that data may be shared,
and how we protect your data.
After you read this notice, if you decide that our practices and procedures
meet your expectations, there is nothing you need to do. If you do not want
data about you shared as outlined, you may tell us of your data-sharing choices
as described in this notice. Once you tell us of your choice, we will honor
it until you change it.
Security of data about you
We have strict standards of security to safeguard your data. We have physical, electronic and procedural safeguards in place to protect
your data.. The technology we use to protect
your data is reviewed often. We improve the process as needed.
Only authorized employees, representatives and volunteer leaders may use data
about you. All are trained to safeguard your data. Those who use your data must
follow established standards,
procedures and laws.
Data collected
Having correct data about you permits us to: provide better customer
service, increase the efficiency of our operations, and comply with legal and
regulatory requirements. The data we collect about you varies by the products,
services or benefits you request and may include:
- Data we receive from you on applications or other forms, such as name,
address, Social Security number, birth date, assets and income.
- Data we receive from consumer-reporting agencies, such as credit history.
- Data obtained from our fraternal chapters and Lutheran churches, such as
congregation name and volunteer activities.
- Data about your transactions and experience with us, such as products or
services purchased, your contract values, and payment history.
- Data from outside sources relating to their relationship with you or that
verifies representations made by you. This includes your employment history,
other insurance coverage and medical records.
- Other general data, such as e-mail address and demographic data.
Data-sharing practices within our organization
We may share the data we have about you within our family of companies.* In
addition, we further restrict the sharing of data about your health.
Sharing your data allows us to:
- Provide you with better customer service.
- Help you make decisions about your products and benefits.
- Inform you of products, services and benefits that may be of interest to
you.
Federal law gives you the right to limit some but not all marketing from our affiliates. Federal law also requires us to give you this notice to tell you about your choice to limit marketing from our affiliates.
Sharing data outside our organization
We do not share data about you with other firms, except as permitted
by law. For example, we are permitted to share data about you to help us underwrite
your insurance or open your account, process transactions and administer your
claims. We also are permitted to share your data with firms that act for us
or on our
behalf,
such
as printing and mailing firms. In addition, we must share data about you in certain
instances, such as to detect fraud or to comply with an inquiry by a government
agency or regulator.
We may share data that identifies you (such as name, address, telephone number,
age and gender) and your fraternal relationship data (such as chapter number)
with firms that perform marketing services on our behalf, and other financial
institutions with which we have joint marketing agreements.
In all states except California, Massachusets, Minnesota, New Mexico, North Dakota and Vermont,
we also may share data that identifies you, as described above, with nonprofit
Lutheran
organizations,
such as churches and schools. In California, Massachusets, Minnesota, New Mexico, North Dakota
and Vermont, we will not share data about you with nonprofit Lutheran organizations.
Accuracy of your data
Our goal is to keep your data accurate and up-to-date. You may request
access to and correction of your data by writing to us at the address printed
at the end of this notice.
Our treatment of data about former customers
If you no longer have products or services with us, we will not share your data
with other firms, other than as permitted by law. We may still share data about
you within our family of companies.*
Restrict information-sharing with others
You may tell us not to share data about you by calling us toll-free at 800-847-4836. We are available to answer calls between the hours
of 7 a.m. and 9 p.m. Central
time Monday through Friday, and 9 a.m. and 1 p.m. Central time on Saturday.
You may select one or more of the following options:
- Tell us not to share data about you within our family of companies.* However,
we may still share your name, address and telephone number; your
Social Security number (for tax-reporting and identification purposes); the
existence of your products, services or benefits; and data about you as needed
by our fraternal operations.
- Direct us not to share data about you with other financial institutions
with which we have joint marketing agreements.
- Request we remove your name from some or all of our internal marketing
lists. You should know that our regular service mailings may still contain
marketing materials.
- Tell us not to share data about you with nonprofit Lutheran organizations.
If California, Massachusets, Minnesota, New Mexico, North Dakota or Vermont is your primary
home, we will not share
data about you with nonprofit Lutheran organizations.
It may take six to eight weeks to make your choice(s) fully effective.
If you
are a joint-contract owner or a joint-account holder, you may receive this
notice on behalf of all joint owners. As a joint-contract owner or joint-account
holder,
you may choose one or more of the listed options that apply in your home
state on behalf of all joint owners or only on your own behalf.
Other privacy-related notices
- Our Privacy of Information About Your Health notice describes the ways
in which Thrivent Financial for Lutherans may use and disclose information
about your health.
- Our Notice of Insurance Information Practices provides a more detailed
explanation of the use of your information in our insurance operations.
- You
may ask for this notice by writing to us at the address printed at the
bottom of this screen.
*Information about you may be shared between Thrivent Financial for Lutherans
and the following selected affiliates:
Thrivent Investment Management Inc.
Thrivent Property & Casualty Insurance Agency, Inc.
Thrivent Financial Investor Services
Thrivent Insurance Agency, Inc.
Thrivent Asset Management LLC
Thrivent Mutual Funds
Thrivent Financial Resources, Inc.